Customer success guaranteed by StoreSpace®
We know that implementing new software can be a daunting process. That’s why our Customer Success consultants are committed to ensuring your teams feel confident using StoreSpace® in line with your business objectives.
Helping retailers thrive
Customer support is at the heart of everything we do. From our initial conversations, through to onboarding your teams, training sessions and beyond, we’re on-hand to help you achieve success.
“Our adaptable approach is designed to help retailers thrive in this ever-changing world. Retailers are navigating increased demand for trends like personalisation, convenience and experiential retail, all of which require a strategic approach to space planning. By leveraging our expertise and our innovative macro space planning software StoreSpace®, retailers can adapt to trends quickly and effectively.”
Richard Burford, Head of Client Services.
Trusted by global brands
Your retail space partner
At StoreSpace®, we have a tried-and-tested Customer Success Programme, which has been honed by our team while working with some of the biggest names in the retail sector.
It is designed to ensure your business is up and running with StoreSpace® as quickly and smoothly as possible. From an in-depth on-boarding and implementation process, to training and support and even data migration, we’re with you every step of the way.
Beyond the ordinary
At StoreSpace® our support extends beyond onboarding and training. Through our Hypercare package, we offer ongoing support and assistance, even if your teams are in different time zones. It gives your colleagues real-time access to our consultants, ensuring effective software adoption, wherever you are in the world.
- StoreSpace® feedback
"It is the monthly Customer Success meetings that I have found really useful. Whether it is demonstrating new functionality or prompting ideas for new ways of working, the meetings ensure that we get the most out of StoreSpace®."
Matt Thomas
- StoreSpace® feedback
"The discovery process was very comprehensive. We discussed our internal processes in detail and did a good job from the very start. StoreSpace Insights understood perfectly what we needed and we're looking forward to gaining with StoreSpace®.”
Alejandro Bennasar
- StoreSpace® feedback
“StoreSpace® has prompted the macro team to re-evaluate both the highest and lowest value categories with positive outcomes."
Terence O’Hagan
Discover our retail software solutions
StoreSpace® retail floor planning software
Developed by retail planning experts, StoreSpace® provides a comprehensive suite of tools to help you plan, manage and optimise your stores.
Store Insights from StoreSpace®
Unlock the full potential of your retail space with the Store Insights analytics module. Gain valuable data on store performance, optimize layouts, and drive smarter, data-backed decisions to boost sales.
Speak to our Customer Success team today
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